Updating Device Password after a Password Reset

You will need to update mobile devices and email clients to reflect the current account password you have set.


-Tap Settings>Scroll down and tap Mail>Your Account>Your Account name again above mail and notes On

-In The Incoming server section remove the Password field and Enter your New Password you have set -Then Scroll down to Outgoing SMTP Server ( and tap the server>Select The Primary Outgoing Server on the next page (

-In The outgoing Mail Server section remove the Password field and Enter your New Password you have set (even if you see optional ) -Then click Done in the upper right corner to save your changes.

Android Phones/Tablets:

-Tap the “Application Drawer” icon on your Android home screen to display the device’s installed apps. Scroll to “Email” and touch the icon.

-Press the “Menu” button and tap “Account Settings.” If you have multiple email accounts configured on your device, you can also press and hold the account name and tap “Account Settings” from -the pop-up window.

-Tap “Account Name,” “Your Name,” “Signature” and “Email Check Frequency” to make changes to these settings. Tap “Default Account” to check the check box and make the account your default for outgoing email. Touch “Email Notifications” to receive audible and visual notifications when you receive new email.

-Scroll to “Server Settings” and tap “Incoming Settings” first next will be “Outgoing Settings” to modify these account settings. You can change password for the incoming and the outgoing server settings here. Please enter your New password you have set for the password field in both the incoming and outgoing server sections. Then save your changes and you are done.

Mac Mail:

- You will see the Enter Password prompt when you open Mac Mail. Enter your new password, then click OK.

-Then you must change your Account Settings to remember the updated password. Go to the Mail menu and select Preferences.

-Select Accounts, then type in your new password.

-On Outgoing Mail Server (SMTP) click on the drop down arrows. -Select Edit SMTP Server List...

-Click on the Advanced tab, then type in your new password.

- Click OK.

-When you close out of the Account Box, it will prompt you to save changes: click Save. Repeat this process after every time you change your password.

-Click File > Account Settings > Account Settings.

-Select the email account you want to change, and then click Change.

-Under Logon Information, in the Password box, type your password.

-If you don’t want to be prompted to enter your email account password each time you send and receive messages, select the Remember password check box.


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